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2017 Mercedes-Benz E400 and Mercedes-Benz E550 recall: underbody shields

Mercedes-Benz USA, LLC. reported this safety recall on November 17, 2016. It covers about 799 vehicles.

vehicles affected
799
reported
Nov 17, 2016
owners notified
Dec 16, 2016
related complaints
1

Structure: frame and members: underbody shields

What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2017 E400 4Matic Coupe, E400 Convertible, E550 Coupe and E550 Convertible vehicles manufactured June 7, 2016, to September 8, 2016. On the affected vehicles, there may be insufficient clearance between the left catalytic converter and the composite underbody panel.
Risk
The insufficient clearance may cause the panel to melt, increasing the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will inspect and replace the underbody panel, as necessary, free of charge. The recall began December 2016. Owners may contact Mercedes customer service at 1‑800‑367‑6372.

Recall number 16V831000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1 complaints about body problems.

Questions about recall 16V831000

Is there a recall on the 2017 Mercedes-Benz E400 and Mercedes-Benz E550 underbody shields?

Yes. Recall 16V831000, reported on November 17, 2016, covers about 799 vehicles.

What is the fix for recall 16V831000?

MBUSA will notify owners, and dealers will inspect and replace the underbody panel, as necessary, free of charge. The recall began December 2016. Owners may contact Mercedes customer service at 1‑800‑367‑6372.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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