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2016-2017 Chevrolet Cruze recall: head restraint

General Motors LLC reported this safety recall on January 26, 2017. It covers about 17,197 vehicles.

vehicles affected
17,197
reported
Jan 26, 2017
owners notified
Feb 28, 2017
related complaints
10

Seats: front assembly: head restraint

What is wrong
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Risk
In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.
Remedy
GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is 17035.

Recall number 17V057000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 10 complaints about seats problems.

2016 Chevrolet Cruze2017 Chevrolet Cruze

Questions about recall 17V057000

Is there a recall on the 2016-2017 Chevrolet Cruze head restraint?

Yes. Recall 17V057000, reported on January 26, 2017, covers about 17,197 vehicles.

What is the fix for recall 17V057000?

GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is 17035.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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