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2017 Mercedes-Benz E300 recall: control module (tcm/pcm/tecm)

Mercedes-Benz USA, LLC. reported this safety recall on February 8, 2017. It covers about 73 vehicles.

vehicles affected
73
reported
Feb 8, 2017
owners notified
Mar 31, 2017
related complaints
16

Power train: automatic transmission: control module (TCM/PCM/tecm)

What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The affected vehicles may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear.
Risk
If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1‑800‑367‑6372.

Recall number 17V078000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 16 complaints about transmission problems.

2017 Mercedes-Benz E300

Questions about recall 17V078000

Is there a recall on the 2017 Mercedes-Benz E300 control module (tcm/pcm/tecm)?

Yes. Recall 17V078000, reported on February 8, 2017, covers about 73 vehicles.

What is the fix for recall 17V078000?

MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1‑800‑367‑6372.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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