2011-2014 BMW X5, BMW X6 and others recall: driveshaft

BMW Of North America, LLC reported this safety recall on March 2, 2017. It covers about 121,909 vehicles.

vehicles affected: 121,909
reported: Mar 2, 2017
owners notified: Apr 18, 2017
related complaints: 176

Power train: driveline: driveshaft

What is wrong: BMW of North America, LLC, (BMW) is recalling certain 2011-2013 X5 xDrive35i, X5 xDrive50i, X5 M and X5 xDrive35d vehicles, 2011-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles, and 2011 x6 ActiveHybrid Vehicles. Water and debris may enter the front driveshaft's universal joint, causing excessive wear and possibly resulting in the joint's failure.
Risk: If the front universal joint fails, the front wheels would not be driven, affecting vehicle traction. Additionally, continued driving of the vehicle with a broken front universal joint may damage other components. Either condition may increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began on April 18, 2017. Owners may contact BMW customer service at 1‑800‑525‑7417.

Recall number 17V138000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 176 complaints about transmission problems.

2011 BMW X5 2012 BMW X5 2013 BMW X5 2011 BMW X6 2012 BMW X6 2013 BMW X6 2014 BMW X6 2011 BMW X6 Activehybrid Sac

Questions about recall 17V138000

Is there a recall on the 2011-2014 BMW X5, BMW X6 and others driveshaft?

Yes. Recall 17V138000, reported on March 2, 2017, covers about 121,909 vehicles.

What is the fix for recall 17V138000?

BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began on April 18, 2017. Owners may contact BMW customer service at 1‑800‑525‑7417.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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