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2016 Freightliner Sprinter 2500, Freightliner Sprinter 3500 and others recall: driveshaft

Daimler Vans USA, LLC reported this safety recall on March 7, 2017. It covers about 892 vehicles.

vehicles affected
892
reported
Mar 7, 2017
owners notified
Jul 7, 2017
related complaints
17

Power train: driveline: driveshaft

What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles and Freightliner Sprinter 2500 and 3500 vehicles. The bracket for the center support bearing of the drive shaft may not have been properly welded.
Risk
If the event of a crash, the bracket may detach and the drive shaft may damage the fuel system, increasing the risk of a fire.
Remedy
DVUSA will notify owners and dealers will install three additional rivets to secure the bracket, free of charge. Interim notices informing owners of the safety risk were mailed on May 5, 2017. The recall began on July 7, 2017. Owners may contact DVUSA customer service at 1‑877‑762‑8267.

Recall number 17V149000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 17 complaints about transmission problems.

2016 Freightliner Sprinter 25002016 Freightliner Sprinter 35002016 Mercedes-Benz Sprinter 25002016 Mercedes-Benz Sprinter 3500

Questions about recall 17V149000

Is there a recall on the 2016 Freightliner Sprinter 2500, Freightliner Sprinter 3500 and others driveshaft?

Yes. Recall 17V149000, reported on March 7, 2017, covers about 892 vehicles.

What is the fix for recall 17V149000?

DVUSA will notify owners and dealers will install three additional rivets to secure the bracket, free of charge. Interim notices informing owners of the safety risk were mailed on May 5, 2017. The recall began on July 7, 2017. Owners may contact DVUSA customer service at 1‑877‑762‑8267.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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