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2013-2016 E-One Cyclone II, E-One Quest and others recall: lower ball joint

E-One Incorporated reported this safety recall on April 5, 2017. It covers about 29 vehicles.

vehicles affected
29
reported
Apr 5, 2017
owners notified
May 5, 2017

Suspension: front: control arm: lower ball joint

What is wrong
E-One Incorporated (E-One) is recalling certain 2013-2016 Typhoon and Cyclone II and 2014-2016 Quest emergency vehicles. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
Risk
A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
Remedy
E-One will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. The recall began on May 5, 2017. Owners may contact E-One customer service at 1‑800‑627‑5050.

Recall number 17V231000

Affected vehicles

Questions about recall 17V231000

Is there a recall on the 2013-2016 E-One Cyclone II, E-One Quest and others lower ball joint?

Yes. Recall 17V231000, reported on April 5, 2017, covers about 29 vehicles.

What is the fix for recall 17V231000?

E-One will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. The recall began on May 5, 2017. Owners may contact E-One customer service at 1‑800‑627‑5050.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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