2016-2017 Mercedes-Benz C300 recall: electric power assist system
Mercedes-Benz USA, LLC. reported this safety recall on April 11, 2017. It covers about 3 vehicles.
- vehicles affected
- 3
- reported
- Apr 11, 2017
- owners notified
- Jun 5, 2017
- related complaints
- 26
Steering: electric power assist system
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.
- Risk
- A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Recall number 17V243000
Affected vehicles
- Mercedes-Benz C300 2016-2017 20162017
Owner complaints about the same problem
Owners of these vehicles have filed 26 complaints about steering problems.
Questions about recall 17V243000
Is there a recall on the 2016-2017 Mercedes-Benz C300 electric power assist system?
Yes. Recall 17V243000, reported on April 11, 2017, covers about 3 vehicles.
What is the fix for recall 17V243000?
MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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