2017 Mercedes-Benz E300 recall: software
Mercedes-Benz USA, LLC. reported this safety recall on April 11, 2017. It covers about 15 vehicles.
- vehicles affected
- 15
- reported
- Apr 11, 2017
- owners notified
- May 19, 2017
- related complaints
- 23
Electrical system: software
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
- Risk
- Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Recall number 17V245000
Affected vehicles
- Mercedes-Benz E300 2017 2017
Owner complaints about the same problem
Owners of these vehicles have filed 23 complaints about electrical problems.
Questions about recall 17V245000
Is there a recall on the 2017 Mercedes-Benz E300 software?
Yes. Recall 17V245000, reported on April 11, 2017, covers about 15 vehicles.
What is the fix for recall 17V245000?
MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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