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2014-2017 Ram Promaster recall: labels

Chrysler (FCA Us LLC) reported this safety recall on April 25, 2017. It covers about 113,896 vehicles.

vehicles affected
113,896
reported
Apr 25, 2017
owners notified
Jun 14, 2017

Equipment: other: labels

What is wrong
Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk
The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
Remedy
Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T24.

Recall number 17V273000

Affected vehicles

Questions about recall 17V273000

Is there a recall on the 2014-2017 Ram Promaster labels?

Yes. Recall 17V273000, reported on April 25, 2017, covers about 113,896 vehicles.

What is the fix for recall 17V273000?

Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T24.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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