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2016-2017 Ducati Multistrada 1200 recall: shock absorber

Ducati North America reported this safety recall on April 25, 2017. It covers about 568 vehicles.

vehicles affected
568
reported
Apr 25, 2017
owners notified
May 17, 2017

Suspension: rear: shock absorber

What is wrong
Ducati North America (Ducati) is recalling certain 2016-2017 Multistrada 1200 Enduro motorcycles. The motorcycle's rear shock absorber lower shock-end eyelet may crack and possibly detach from the swingarm.
Risk
If the rear shock absorber detaches from the swingarm, the motorcycle's handling would be affected, increasing the risk of a crash.
Remedy
Ducati will notify owners, and dealers will replace the rear shock absorber assembly, free of charge. The recall is expected to begin May 22, 2017. Owners may contact Ducati customer service at 1‑800‑231‑6696. Ducati's number for this recall is SRV-RCL-17-002.

Recall number 17V274000

Affected vehicles

Questions about recall 17V274000

Is there a recall on the 2016-2017 Ducati Multistrada 1200 shock absorber?

Yes. Recall 17V274000, reported on April 25, 2017, covers about 568 vehicles.

What is the fix for recall 17V274000?

Ducati will notify owners, and dealers will replace the rear shock absorber assembly, free of charge. The recall is expected to begin May 22, 2017. Owners may contact Ducati customer service at 1‑800‑231‑6696. Ducati's number for this recall is SRV-RCL-17-002.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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