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2016-2017 Volkswagen CC recall: head restraint

Volkswagen Group Of America, Inc. reported this safety recall on April 28, 2017. It covers about 23 vehicles.

vehicles affected
23
reported
Apr 28, 2017
owners notified
Jun 26, 2017

Seats: front assembly: head restraint

What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Risk
If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.
Remedy
Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 72G5.

Recall number 17V287000

Affected vehicles

Questions about recall 17V287000

Is there a recall on the 2016-2017 Volkswagen CC head restraint?

Yes. Recall 17V287000, reported on April 28, 2017, covers about 23 vehicles.

What is the fix for recall 17V287000?

Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 72G5.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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