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2012-2014 Volkswagen Passat recall: driveshaft

Volkswagen Group Of America, Inc. reported this safety recall on May 11, 2017. It covers about 84,262 vehicles.

vehicles affected
84,262
reported
May 11, 2017
owners notified
Jul 7, 2017
related complaints
85

Power train: driveline: driveshaft

What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Passat vehicles, equipped with diesel engines and Direct-Shift Transmissions (DSG). The vehicle's underbody heat shield may not be long enough to protect the right half-shaft grease boot from heat, potentially resulting in a grease leak.
Risk
If the leaking grease contacts a heated surface, such as the exhaust system and/or the diesel particulate filter (DPF), it could increase the risk of fire.
Remedy
Volkswagen will notify owners, and dealers will replace the driveshaft heat shield, free of charge. The recall began on July 7, 2017. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 23W5.

Recall number 17V309000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 85 complaints about transmission problems.

2012 Volkswagen Passat2013 Volkswagen Passat2014 Volkswagen Passat

Questions about recall 17V309000

Is there a recall on the 2012-2014 Volkswagen Passat driveshaft?

Yes. Recall 17V309000, reported on May 11, 2017, covers about 84,262 vehicles.

What is the fix for recall 17V309000?

Volkswagen will notify owners, and dealers will replace the driveshaft heat shield, free of charge. The recall began on July 7, 2017. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 23W5.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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