2012-2017 Terex Aerial Devices and Terex Digger Derrick recall: electrical system

Terex South Dakota, Inc. reported this safety recall on May 15, 2017. It covers about 444 vehicles.

vehicles affected: 444
reported: May 15, 2017
owners notified: Jun 28, 2017

Electrical system

What is wrong: Terex South Dakota (TSD) is recalling certain 2012-2017 Digger Derricks and Aerial Devices, models C4000, C5000, C6000, C7000, General, HR, OM, RM,RMX, SC, SCM, TC, TCX, TL, TM, and XT, built on Freightliner chassis with SmartPlex engine controls. The vehicles have a switch to monitor whether the hood is open or not. If the switch thinks that the hood is open, the vehicle software may disable the Aerial or Digger Derrick remote engine control functions.
Risk: If the hood switch prevents the remote engine controls from shutting the vehicle engine down in the event of a hydraulic issue on the Aerial or Digger Derrick, it may increase the risk of an injury.
Remedy: TSD will notify owners, and dealers will reprogram the vehicles to only disable the engine start function if the switch indicates that the hood is open, free of charge. The recall began on June 28, 2017. Owners may contact TSD Customer Service Department at 1‑800‑982‑8975. TSD's number for this recall is SN659.

Recall number 17V321000

Affected vehicles

Terex Aerial Devices 2012-2017 2012 2013 2014 2015 2016 2017
Terex Digger Derrick 2012-2017 2012 2013 2014 2015 2016 2017

Questions about recall 17V321000

Is there a recall on the 2012-2017 Terex Aerial Devices and Terex Digger Derrick electrical system?

Yes. Recall 17V321000, reported on May 15, 2017, covers about 444 vehicles.

What is the fix for recall 17V321000?

TSD will notify owners, and dealers will reprogram the vehicles to only disable the engine start function if the switch indicates that the hood is open, free of charge. The recall began on June 28, 2017. Owners may contact TSD Customer Service Department at 1‑800‑982‑8975. TSD's number for this recall is SN659.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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