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2014 Chevrolet Silverado 1500 and GMC Sierra 1500 recall: electric power assist system

General Motors LLC reported this safety recall on June 29, 2017. It covers about 690,685 vehicles.

vehicles affected
690,685
reported
Jun 29, 2017
owners notified
Aug 10, 2017
related complaints
564

Steering: electric power assist system

What is wrong
General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers.
Risk
If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑432‑8782. GM's number for this recall is 17276.

Recall number 17V414000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 564 complaints about steering problems.

2014 Chevrolet Silverado 15002014 GMC Sierra 1500

Questions about recall 17V414000

Is there a recall on the 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 electric power assist system?

Yes. Recall 17V414000, reported on June 29, 2017, covers about 690,685 vehicles.

What is the fix for recall 17V414000?

GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began on August 10, 2017. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑432‑8782. GM's number for this recall is 17276.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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