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2015-2018 Forest River Crossfit, Forest River Rockport and others recall: driveshaft

Forest River, Inc. reported this safety recall on July 6, 2017. It covers about 557 vehicles.

vehicles affected
557
reported
Jul 6, 2017
owners notified
Aug 28, 2017

Power train: driveline: driveshaft

What is wrong
Forest River, Inc. (Forest River) is recalling certain 2017 Glaval Commute; 2017-2018 Crossfit; 2016-2017 Starcraft Candidate II and Prodigy Bus; 2015-2017 Starcraft Starlite recreational transit buses; and one 2017 Rockport work truck. These vehicles were built on Ford Transit chassis. In the affected vehicles, the flexible coupling connecting the transmission to the driveshaft may prematurely fail.
Risk
If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash.
Remedy
Forest River will notify owners, and as an interim repair, Ford dealers will replace the flexible coupling on any vehicle with more than 30,000 miles. A final remedy repair of a redesigned flexible coupling or a revised driveshaft equipped with a universal joint is being developed and is expected in early 2018. These repairs will be made free of charge. The recall began on August 28, 2017. Owners may contact Ford customer service at 1‑800‑392‑3673 or Forest River customer service at 1‑800‑348‑7440. Forest River's number for this recall is 5.35.225-0461.

Recall number 17V430000

Affected vehicles

Questions about recall 17V430000

Is there a recall on the 2015-2018 Forest River Crossfit, Forest River Rockport and others driveshaft?

Yes. Recall 17V430000, reported on July 6, 2017, covers about 557 vehicles.

What is the fix for recall 17V430000?

Forest River will notify owners, and as an interim repair, Ford dealers will replace the flexible coupling on any vehicle with more than 30,000 miles. A final remedy repair of a redesigned flexible coupling or a revised driveshaft equipped with a universal joint is being developed and is expected in early 2018. These repairs will be made free of charge. The recall began on August 28, 2017. Owners may contact Ford customer service at 1‑800‑392‑3673 or Forest River customer service at 1‑800‑348‑7440. Forest River's number for this recall is 5.35.225-0461.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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