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2016-2018 Infiniti Q50 and Infiniti Q60 recall: software

Nissan North America, Inc. reported this safety recall on July 27, 2017. It covers about 14,192 vehicles.

vehicles affected
14,192
reported
Jul 27, 2017
owners notified
Aug 29, 2017
related complaints
22

Electrical system: software

What is wrong
Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
Risk
An engine stall can increase the risk of a crash.
Remedy
Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1‑800‑662‑6200.

Recall number 17V476000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 22 complaints about electrical problems.

2016 Infiniti Q502017 Infiniti Q502018 Infiniti Q502017 Infiniti Q60

Questions about recall 17V476000

Is there a recall on the 2016-2018 Infiniti Q50 and Infiniti Q60 software?

Yes. Recall 17V476000, reported on July 27, 2017, covers about 14,192 vehicles.

What is the fix for recall 17V476000?

Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1‑800‑662‑6200.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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