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2016 Mack Pinnacle (Chu) and Mack Pinnacle (Cxu) recall: tie rod assembly

Mack Trucks, Inc. reported this safety recall on August 31, 2017. It covers about 439 vehicles.

vehicles affected
439
reported
Aug 31, 2017
owners notified
Oct 17, 2017

Steering: linkages: tie rod assembly

What is wrong
Mack Trucks, Inc. (Mack) is recalling certain 2016 Pinnacle CHU and CXU diesel trucks equipped with certain Dana steer axles. The castellated nut and cotter pin on the steer axles may not have been properly torqued, allowing the tie rod to loosen within the steer axle.
Risk
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering, increasing the risk of a crash.
Remedy
Mack will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on October 17, 2017. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0408.

Recall number 17V535000

Affected vehicles

Questions about recall 17V535000

Is there a recall on the 2016 Mack Pinnacle (Chu) and Mack Pinnacle (Cxu) tie rod assembly?

Yes. Recall 17V535000, reported on August 31, 2017, covers about 439 vehicles.

What is the fix for recall 17V535000?

Mack will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on October 17, 2017. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0408.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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