2016 Mercedes-Benz Sprinter 2500 and Mercedes-Benz Sprinter 3500 recall: driveshaft
Daimler Vans USA, LLC reported this safety recall on September 22, 2017. It covers about 109 vehicles.
- vehicles affected
- 109
- reported
- Sep 22, 2017
- owners notified
- Dec 21, 2017
- related complaints
- 15
Power train: driveline: driveshaft
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500/3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank.
- Risk
- A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.
- Remedy
- DVUSA will notify owners, and dealers will install the missing catch strap for the driveshaft, free of charge. Daimler issued an interim notification to owners on November 17, 2017. The recall began on December 21, 2017. Owners may contact DVUSA customer service at 1‑877‑762‑8267.
Recall number 17V592000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 15 complaints about transmission problems.
2016 Mercedes-Benz Sprinter 25002016 Mercedes-Benz Sprinter 3500
Questions about recall 17V592000
Is there a recall on the 2016 Mercedes-Benz Sprinter 2500 and Mercedes-Benz Sprinter 3500 driveshaft?
Yes. Recall 17V592000, reported on September 22, 2017, covers about 109 vehicles.
What is the fix for recall 17V592000?
DVUSA will notify owners, and dealers will install the missing catch strap for the driveshaft, free of charge. Daimler issued an interim notification to owners on November 17, 2017. The recall began on December 21, 2017. Owners may contact DVUSA customer service at 1‑877‑762‑8267.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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