2016 Freightliner Cascadia and Western Star 4900 recall: tie rod assembly

Daimler Trucks North America LLC reported this safety recall on October 6, 2017. It covers about 41 vehicles.

vehicles affected: 41
reported: Oct 6, 2017
owners notified: Mar 7, 2018
related complaints: 3

Steering: linkages: tie rod assembly

What is wrong: Daimler Trucks North America LLC (DTNA) is recalling certain 2016 Western Star 4900 and Freightliner Cascadia vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Risk: If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. DTNA issued an interim to owners on December 4, 2017. The recall began on March 7, 2018. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-751.

Recall number 17V628000

Affected vehicles

Freightliner Cascadia 2016 2016
Western Star 4900 2016 2016

Owner complaints about the same problem

Owners of these vehicles have filed 3 complaints about steering problems.

2016 Freightliner Cascadia 2016 Western Star 4900

Questions about recall 17V628000

Is there a recall on the 2016 Freightliner Cascadia and Western Star 4900 tie rod assembly?

Yes. Recall 17V628000, reported on October 6, 2017, covers about 41 vehicles.

What is the fix for recall 17V628000?

DTNA will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. DTNA issued an interim to owners on December 4, 2017. The recall began on March 7, 2018. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-751.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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