2017 Freightliner Sprinter 3500 and Mercedes-Benz Sprinter 3500 recall: assist
Daimler Vans USA, LLC reported this safety recall on December 14, 2017. It covers about 2,177 vehicles.
- vehicles affected
- 2,177
- reported
- Dec 14, 2017
- owners notified
- Feb 2, 2018
- related complaints
- 8
Lane departure: assist
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles equipped with the Crosswind Assist function. In the event of strong crosswind, automatic brake interventions by the vehicle dynamics control system (ADAPTIVE ESP) might not be activated.
- Risk
- If Crosswind Assist system does not activate the automatic braking system as expected in the event of a strong crosswind, there would be an increased risk of a crash.
- Remedy
- DVUSA will notify owners, and dealers will update the ESP control unit with corrected software, free of charge. The recall is expected to begin in January 2018. Owners may contact DVUSA customer service at 1‑854‑888‑3214.
Recall number 17V804000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 8 complaints about driver assistance problems.
2017 Freightliner Sprinter 35002017 Mercedes-Benz Sprinter 3500
Questions about recall 17V804000
Is there a recall on the 2017 Freightliner Sprinter 3500 and Mercedes-Benz Sprinter 3500 assist?
Yes. Recall 17V804000, reported on December 14, 2017, covers about 2,177 vehicles.
What is the fix for recall 17V804000?
DVUSA will notify owners, and dealers will update the ESP control unit with corrected software, free of charge. The recall is expected to begin in January 2018. Owners may contact DVUSA customer service at 1‑854‑888‑3214.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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