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2018 Ford Mustang recall: software

Ford Motor Company reported this safety recall on December 18, 2017. It covers about 2,100 vehicles.

vehicles affected
2,100
reported
Dec 18, 2017
owners notified
Jan 31, 2018
related complaints
31

Electrical system: software

What is wrong
Ford Motor Company is recalling certain 2018 Ford Mustang vehicles equipped with an automatic transmission and a 12.4" digital instrument cluster. If the ignition is turned off when the transmission is not in PARK, the instrument cluster may not illuminate the PRNDL gear position display and the operator may not receive the "Key in Ignition" chime when the driver's door is opened. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect," and number 114, "Theft Protection."
Risk
Without a visual or audible warning to the driver that the vehicle is in PARK, the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.
Remedy
Ford will notify owners, and dealers will update the instrument cluster software, as necessary, free of charge. The recall is expected to begin February 5, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 17C21.

Recall number 17V814000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 31 complaints about electrical problems.

2018 Ford Mustang

Questions about recall 17V814000

Is there a recall on the 2018 Ford Mustang software?

Yes. Recall 17V814000, reported on December 18, 2017, covers about 2,100 vehicles.

What is the fix for recall 17V814000?

Ford will notify owners, and dealers will update the instrument cluster software, as necessary, free of charge. The recall is expected to begin February 5, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 17C21.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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