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2017-2018 Coachmen Freedom Express, Coachmen Viking and others recall: integrated jack/leveler/stabilizer

Forest River, Inc. reported this safety recall on January 12, 2018. It covers about 1,349 vehicles.

vehicles affected
1,349
reported
Jan 12, 2018
owners notified
Feb 20, 2018

Equipment: mechanical: integrated jack/leveler/stabilizer

What is wrong
Forest River, Inc. (Forest River) is recalling certain 2018 Rockwood and Flagstaff, and Coachmen Freedom Express recreational trailers and 2017-2018 Palomino and XLR ToyHauler and Coachmen Viking recreational trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
Risk
If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
Remedy
Forest River will notify owners, and a Forest River or a Lippert dealer will replace the power tongue jack, free of charge. The recall began on February 20, 2018. Rockwood and Flagstaff Owners may contact Forest River customer service at 1‑574‑642‑5164; XLR ToyHauler owners can call 1‑574‑642‑0432; Viking owners can call 1‑269‑467‑4600; Freedom Express owners can call 1‑574‑825‑8205; Palomino owners can call 1‑269‑432‑3246. Lippert Customer service can be reached at 1‑574‑538‑4514 or by email at [email protected]. Forest River's number for this recall is 51-0610.

Recall number 18V051000

Affected vehicles

Questions about recall 18V051000

Is there a recall on the 2017-2018 Coachmen Freedom Express, Coachmen Viking and others integrated jack/leveler/stabilizer?

Yes. Recall 18V051000, reported on January 12, 2018, covers about 1,349 vehicles.

What is the fix for recall 18V051000?

Forest River will notify owners, and a Forest River or a Lippert dealer will replace the power tongue jack, free of charge. The recall began on February 20, 2018. Rockwood and Flagstaff Owners may contact Forest River customer service at 1‑574‑642‑5164; XLR ToyHauler owners can call 1‑574‑642‑0432; Viking owners can call 1‑269‑467‑4600; Freedom Express owners can call 1‑574‑825‑8205; Palomino owners can call 1‑269‑432‑3246. Lippert Customer service can be reached at 1‑574‑538‑4514 or by email at [email protected]. Forest River's number for this recall is 51-0610.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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