2017-2018 Kenworth T680, Kenworth T880 and others recall: instrument cluster/panel
Paccar Incorporated reported this safety recall on February 2, 2018. It covers about 1,938 vehicles.
- vehicles affected
- 1,938
- reported
- Feb 2, 2018
- owners notified
- Mar 9, 2018
- related complaints
- 5
Electrical system: instrument cluster/panel
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Kenworth T680 and T880 trucks, and Peterbilt 567 and 579 trucks, all equipped with an automated Eaton UltraShift Plus or Eaton Advantage Transmission with right hand stalk shifter. The display that indicates which transmission gear the driver selected may display incorrectly. The display can indicate 'N' when the shifter is set into 'D' or 'R', and the as a result, the truck will not move. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect," and number 101, "Control and Displays."
- Risk
- A truck that does not move as expected can increase the risk of a crash.
- Remedy
- PACCAR will notify owners, and dealers will install a transmission software update, free of charge. The recall began on March 9, 2018. Owners may contact Kenworth customer service at 1‑425‑828‑5000 or Peterbilt customer service at 1‑940‑591‑4220. PACCAR's numbers for this recall is 18KWA and 118-A.
Recall number 18V092000
Affected vehicles
- Kenworth T680 2017-2018 20172018
- Kenworth T880 2017-2018 20172018
- Peterbilt 567 2017-2018 20172018
- Peterbilt 579 2017-2018 20172018
Owner complaints about the same problem
Owners of these vehicles have filed 5 complaints about electrical problems.
2017 Kenworth T6802018 Kenworth T6802017 Kenworth T8802018 Kenworth T8802017 Peterbilt 5672018 Peterbilt 5672017 Peterbilt 5792018 Peterbilt 579
Questions about recall 18V092000
Is there a recall on the 2017-2018 Kenworth T680, Kenworth T880 and others instrument cluster/panel?
Yes. Recall 18V092000, reported on February 2, 2018, covers about 1,938 vehicles.
What is the fix for recall 18V092000?
PACCAR will notify owners, and dealers will install a transmission software update, free of charge. The recall began on March 9, 2018. Owners may contact Kenworth customer service at 1‑425‑828‑5000 or Peterbilt customer service at 1‑940‑591‑4220. PACCAR's numbers for this recall is 18KWA and 118-A.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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