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2012 Zero DSP, Zero DS and others recall: hybrid propulsion system

Zero Motorcycles Inc. reported this safety recall on April 4, 2018. It covers about 218 vehicles.

vehicles affected
218
reported
Apr 4, 2018
owners notified
Apr 30, 2018

Hybrid propulsion system

What is wrong
Zero Motorcycles (Zero) is recalling all 2012 Zero S, Zero DS, and Zero DSP (Police) motorcycles. Cell pouches in the battery packs may wear from contact with the holders, allowing humidity to enter the pouch and cause an electrical short within the battery.
Risk
An electrical short can increase the risk of a fire.
Remedy
Zero Motorcycles will notify owners and offer them a choice of either the repurchase of their motorcycle or a financial trade-assist towards a newer model year Zero Motorcycles motorcycle. The recall began on April 30, 2018. Owners may contact Zero customer service at 1‑888‑841‑8085. Zero's number for this recall is SV-ZMC-018-383. Note: Since owners are advised to no longer ride or charge the affected motorcycles, Zero Motorcycles dealers will arrange for the collection of the affected motorcycle at no charge to the owners.

Recall number 18V215000

Affected vehicles

Questions about recall 18V215000

Is there a recall on the 2012 Zero DSP, Zero DS and others hybrid propulsion system?

Yes. Recall 18V215000, reported on April 4, 2018, covers about 218 vehicles.

What is the fix for recall 18V215000?

Zero Motorcycles will notify owners and offer them a choice of either the repurchase of their motorcycle or a financial trade-assist towards a newer model year Zero Motorcycles motorcycle. The recall began on April 30, 2018. Owners may contact Zero customer service at 1‑888‑841‑8085. Zero's number for this recall is SV-ZMC-018-383. Note: Since owners are advised to no longer ride or charge the affected motorcycles, Zero Motorcycles dealers will arrange for the collection of the affected motorcycle at no charge to the owners.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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