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2018 Volkswagen Tiguan recall: shock absorber

Volkswagen Group Of America, Inc. reported this safety recall on April 25, 2018. It covers about 7,430 vehicles.

vehicles affected
7,430
reported
Apr 25, 2018
owners notified
May 30, 2018
related complaints
10

Suspension: rear: shock absorber

What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheelbase (LWB) vehicles. A lower loop of a rear shock absorber may separate from its base due to an incorrect welding process
Risk
If the lower loop of the rear shock absorber detaches, there may be a loss of vehicle control, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will inspect the rear shock absorbers, replacing them as necessary, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 42i7.

Recall number 18V262000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 10 complaints about suspension problems.

2018 Volkswagen Tiguan

Questions about recall 18V262000

Is there a recall on the 2018 Volkswagen Tiguan shock absorber?

Yes. Recall 18V262000, reported on April 25, 2018, covers about 7,430 vehicles.

What is the fix for recall 18V262000?

Volkswagen will notify owners, and dealers will inspect the rear shock absorbers, replacing them as necessary, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 42i7.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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