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2017 Freightliner Sprinter 2500, Freightliner Sprinter 3500 and others recall: body

Daimler Vans USA, LLC reported this safety recall on May 3, 2018. It covers about 153 vehicles.

vehicles affected
153
reported
May 3, 2018
owners notified
Jul 2, 2018
related complaints
4

Structure: body

What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles. These vehicles may be missing spot welds on the front side wall, connecting the door portal to the hinge reinforcements in the A-pillar area, possibly affecting vehicle strength in a crash.
Risk
If the missing welds affect body strength, there may be an increased risk of injury in the event of a crash.
Remedy
DVUSA will notify owners, and dealers will inspect the vehicles and add any missing spot welds, free of charge. The recall began on July 2, 2018. Owners may contact DVUSA customer service at 1‑877‑762‑8267.

Recall number 18V288000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 4 complaints about body problems.

2017 Freightliner Sprinter 25002017 Freightliner Sprinter 35002017 Mercedes-Benz Sprinter 25002017 Mercedes-Benz Sprinter 3500

Questions about recall 18V288000

Is there a recall on the 2017 Freightliner Sprinter 2500, Freightliner Sprinter 3500 and others body?

Yes. Recall 18V288000, reported on May 3, 2018, covers about 153 vehicles.

What is the fix for recall 18V288000?

DVUSA will notify owners, and dealers will inspect the vehicles and add any missing spot welds, free of charge. The recall began on July 2, 2018. Owners may contact DVUSA customer service at 1‑877‑762‑8267.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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