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2011-2013 Jayco Jay Series recall: roof and pillars

Jayco, Inc. reported this safety recall on May 3, 2018. It covers about 2,155 vehicles.

vehicles affected
2,155
reported
May 3, 2018
owners notified
Jun 26, 2018

Structure: body: roof and pillars

What is wrong
Jayco, Inc. (Jayco) is recalling certain 2011 and 2013 Jay Series BB, BC and BD camping trailers equipped with a Lippert Power Roof Lift Mechanism. The manual over-ride feature on these power lifts may be misused, potentially resulting in torque from the drive motor damaging the lift mechanism.
Risk
Damage to the lift mechanism may cause the roof to fall unexpectedly, increasing the risk of injury.
Remedy
Jayco will notify owners and will provide a warning label to instruct owners of the proper use of the manual over-ride feature, free of charge. The recall began on June 26, 2018. Owners may contact Jayco customer service at 1‑800‑517‑9137. Jayco's number for this recall is 9901379.

Recall number 18V292000

Affected vehicles

Questions about recall 18V292000

Is there a recall on the 2011-2013 Jayco Jay Series roof and pillars?

Yes. Recall 18V292000, reported on May 3, 2018, covers about 2,155 vehicles.

What is the fix for recall 18V292000?

Jayco will notify owners and will provide a warning label to instruct owners of the proper use of the manual over-ride feature, free of charge. The recall began on June 26, 2018. Owners may contact Jayco customer service at 1‑800‑517‑9137. Jayco's number for this recall is 9901379.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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