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2013-2018 Turtle Top Odyssey, Turtle Top Terra Transit and others recall: equipment adaptive/mobility

Turtle Top reported this safety recall on September 10, 2018. It covers about 180 vehicles.

vehicles affected
180
reported
Sep 10, 2018
owners notified
Nov 7, 2018

Equipment adaptive/mobility

What is wrong
Turtle Top is recalling certain 2013-2018 Turtle Top Odyssey, VanTerra, and Terra Transit transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.
Risk
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Remedy
Turtle Top will notify owners and dealers will replace the lift positioning input cam, free of charge. The recall began November 7, 2019. Owners may contact Turtle Top customer service at 1‑800‑296‑2105.

Recall number 18V603000

Affected vehicles

Questions about recall 18V603000

Is there a recall on the 2013-2018 Turtle Top Odyssey, Turtle Top Terra Transit and others equipment adaptive/mobility?

Yes. Recall 18V603000, reported on September 10, 2018, covers about 180 vehicles.

What is the fix for recall 18V603000?

Turtle Top will notify owners and dealers will replace the lift positioning input cam, free of charge. The recall began November 7, 2019. Owners may contact Turtle Top customer service at 1‑800‑296‑2105.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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