2018 Mercedes Benz C 300 4matic, Mercedes-Benz AMG C63 and others recall: glass, side/rear

Mercedes-Benz USA, LLC. reported this safety recall on September 11, 2018. It covers about 387 vehicles.

vehicles affected: 387
reported: Sep 11, 2018
owners notified: Nov 2, 2018
related complaints: 4

Visibility: glass, side/rear

What is wrong: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300, C300 4MATIC, C63 AMG, and C63S AMG vehicles. Incorrect bonding of the rear window may cause the window to loosen and detach from the vehicle.
Risk: If the window detaches from the vehicle, it can become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will rework the rear window bonding, free of charge. The recall is expected to begin November 2, 2018. Owners may contact MBUSA customer service at 1‑800‑367‑6372.

Recall number 18V608000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 4 complaints about visibility problems.

2018 Mercedes Benz C 300 4matic 2018 Mercedes-Benz AMG C63 2018 Mercedes-Benz AMG C63S 2018 Mercedes-Benz C300

Questions about recall 18V608000

Is there a recall on the 2018 Mercedes Benz C 300 4matic, Mercedes-Benz AMG C63 and others glass, side/rear?

Yes. Recall 18V608000, reported on September 11, 2018, covers about 387 vehicles.

What is the fix for recall 18V608000?

MBUSA will notify owners, and dealers will rework the rear window bonding, free of charge. The recall is expected to begin November 2, 2018. Owners may contact MBUSA customer service at 1‑800‑367‑6372.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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