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2016-2018 Chevrolet Express and GMC Savana recall: electrical system

General Motors LLC reported this safety recall on September 21, 2018. It covers about 30,448 vehicles.

vehicles affected
30,448
reported
Sep 21, 2018
owners notified
Nov 6, 2018
related complaints
10

Electrical system

What is wrong
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.
Risk
If the CCM overheats, there is an increased risk of a fire in the vehicle's headliner.
Remedy
GM will notify owners, and dealers will remove the electrical insulation from a wiring connector within the CCM to remove the fire risk, free of charge. The recall began November 6, 2018. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is 18299.

Recall number 18V655000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 10 complaints about electrical problems.

2016 Chevrolet Express2017 Chevrolet Express2018 Chevrolet Express2016 GMC Savana2017 GMC Savana2018 GMC Savana

Questions about recall 18V655000

Is there a recall on the 2016-2018 Chevrolet Express and GMC Savana electrical system?

Yes. Recall 18V655000, reported on September 21, 2018, covers about 30,448 vehicles.

What is the fix for recall 18V655000?

GM will notify owners, and dealers will remove the electrical insulation from a wiring connector within the CCM to remove the fire risk, free of charge. The recall began November 6, 2018. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is 18299.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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