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2018-2019 Mci J4500 recall: escape/egress/exit

Motor Coach Industries reported this safety recall on October 3, 2018. It covers about 37 vehicles.

vehicles affected
37
reported
Oct 3, 2018
owners notified
Apr 4, 2019

Structure: emergency: escape/egress/exit

What is wrong
Motor Coach Industries (MCI) is recalling certain 2018-2019 MCI J4500 motorcoaches with the 60 passenger seating option. These vehicles may have an insufficient number of emergency egress windows, inhibiting passenger exit in the event of an emergency. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk
In the event of an emergency, an insufficient number of emergency egress windows can lengthen the time that passengers need to exit the vehicle, increasing the risk of injury.
Remedy
MCI will notify owners, and dealers will replace a non-egress window on each side of the vehicle to an egress window and install the proper emergency exit window labels, free of charge. The recall began April 4, 2019. Owners may contact MCI customer service at 1‑800‑241‑2947. MCI's number for this recall is FCP 468.

Recall number 18V692000

Affected vehicles

Questions about recall 18V692000

Is there a recall on the 2018-2019 Mci J4500 escape/egress/exit?

Yes. Recall 18V692000, reported on October 3, 2018, covers about 37 vehicles.

What is the fix for recall 18V692000?

MCI will notify owners, and dealers will replace a non-egress window on each side of the vehicle to an egress window and install the proper emergency exit window labels, free of charge. The recall began April 4, 2019. Owners may contact MCI customer service at 1‑800‑241‑2947. MCI's number for this recall is FCP 468.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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