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2018-2019 Carado Axion, Carado Banff and others recall: recreational vehicle/trailer

Erwin Hymer Group North America, Inc. reported this safety recall on October 11, 2018. It covers about 172 vehicles.

vehicles affected
172
reported
Oct 11, 2018
owners notified
Oct 24, 2018

Equipment: recreational vehicle/trailer

What is wrong
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2018-2019 Hymer Aktiv and Aktiv 2.0, Carado Axion and Banff and Roadtrek Simplicity, Simplicity SRT, Zion and Zion SRT motorhomes. The undermount generator may overcharge the auxiliary batteries, damaging them.
Risk
If the supplied sealed batteries are replaced with batteries that are not sealed, overcharging the batteries may result in an acid spill, increasing the risk of injury.
Remedy
Erwin Hymer has notified owners, and dealers will install a new internal voltage regulator into the generator, free of charge. The recall began on October 24, 2018. Owners may contact Erwin Hymer customer service at 1‑800‑663‑0066.

Recall number 18V712000

Affected vehicles

Questions about recall 18V712000

Is there a recall on the 2018-2019 Carado Axion, Carado Banff and others recreational vehicle/trailer?

Yes. Recall 18V712000, reported on October 11, 2018, covers about 172 vehicles.

What is the fix for recall 18V712000?

Erwin Hymer has notified owners, and dealers will install a new internal voltage regulator into the generator, free of charge. The recall began on October 24, 2018. Owners may contact Erwin Hymer customer service at 1‑800‑663‑0066.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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