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2018 Mercedes-Benz C300 and Mercedes-Benz E300 recall: cables

Mercedes-Benz USA, LLC. reported this safety recall on October 15, 2018. It covers about 4,073 vehicles.

vehicles affected
4,073
reported
Oct 15, 2018
owners notified
Nov 27, 2018
related complaints
17

Electrical system: 12v/24v/48v battery: cables

What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300 4Matic Coupe, C300 4Matic Cabrio, E300, E300 4Matic, C300, C300 4Matic, C300 Coupe and C300 Cabrio vehicles. The cover for the starter battery may not cover the live positive electrical wire, and in certain crashes, the vehicle's strut brace may deform and short circuit the battery.
Risk
If the battery is shorted, the emergency door unlocking would be deactivated for an outside responder and the short circuit could increase the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will replace the positive pole cover, free of charge. The recall began November 27, 2018. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2018110002.

Recall number 18V725000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 17 complaints about electrical problems.

2018 Mercedes-Benz C300

Questions about recall 18V725000

Is there a recall on the 2018 Mercedes-Benz C300 and Mercedes-Benz E300 cables?

Yes. Recall 18V725000, reported on October 15, 2018, covers about 4,073 vehicles.

What is the fix for recall 18V725000?

MBUSA will notify owners, and dealers will replace the positive pole cover, free of charge. The recall began November 27, 2018. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2018110002.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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