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2014-2018 Altec Digger Derrick recall: software

Altec Industries Inc. reported this safety recall on October 22, 2018. It covers about 175 vehicles.

vehicles affected
175
reported
Oct 22, 2018
owners notified
Dec 12, 2018

Electrical system: software

What is wrong
Altec Industries (Altec) is recalling certain 2014-2018 DHH and DHB Digger Derrick vehicles. The Zone Rating System may not alert the operator that the load being handled exceeds the rated load for the unit's specific position.
Risk
Without an alert, there is a greater risk of unit instability or a loss of load control, increasing the risk of injury.
Remedy
Altec will notify owners and dealers will update the Zone Rating System software, free of charge. The recall began December 12, 2018. Owners may contact Altec customer service at 1‑877‑462‑5832. Altec's number for this recall is CSN 700.

Recall number 18V745000

Affected vehicles

Questions about recall 18V745000

Is there a recall on the 2014-2018 Altec Digger Derrick software?

Yes. Recall 18V745000, reported on October 22, 2018, covers about 175 vehicles.

What is the fix for recall 18V745000?

Altec will notify owners and dealers will update the Zone Rating System software, free of charge. The recall began December 12, 2018. Owners may contact Altec customer service at 1‑877‑462‑5832. Altec's number for this recall is CSN 700.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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