2019 Mercedes-Benz AMG C43, Mercedes-Benz AMG Cls53 and others recall: software
Mercedes-Benz USA, LLC. reported this safety recall on October 29, 2018. It covers about 119 vehicles.
- vehicles affected
- 119
- reported
- Oct 29, 2018
- owners notified
- Apr 12, 2019
- related complaints
- 29
Electrical system: software
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 Mercedes-Benz C300, C300 4Matic, C300 4Matic Cabrio, C300 4Matic Coupe, C300 Coupe, C300 Cabrio, C43 AMG, C43 AMG Cabrio, C43 AMG Coupe, CLS450, CLS450 4Matic, CLS53 AMG 4Matic, E53 AMG 4Matic, E450 4Matic, E450 4Matic Coupe, E53 AMG 4Matic Coupe, G550, and G63 AMG vehicles. The Central Powertrain Controller (CPC) control unit could reset while driving, possibly causing an engine stall.
- Risk
- An engine stall can increase the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will update the CPC control unit software, free of charge. The recall began April 12, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2019030012.
Recall number 18V761000
Affected vehicles
- Mercedes-Benz AMG C43 2019 2019
- Mercedes-Benz AMG Cls53 2019 2019
- Mercedes-Benz AMG E53 2019 2019
- Mercedes-Benz C300 2019 2019
- Mercedes-Benz CLS 450 2019 2019
- Mercedes-Benz E 450 2019 2019
- Mercedes-Benz G 550 2019 2019
- Mercedes-Benz G63 2019 2019
Owner complaints about the same problem
Owners of these vehicles have filed 29 complaints about electrical problems.
2019 Mercedes-Benz AMG C432019 Mercedes-Benz AMG Cls532019 Mercedes-Benz AMG E532019 Mercedes-Benz C3002019 Mercedes-Benz CLS 4502019 Mercedes-Benz E 4502019 Mercedes-Benz G 5502019 Mercedes-Benz G63
Questions about recall 18V761000
Is there a recall on the 2019 Mercedes-Benz AMG C43, Mercedes-Benz AMG Cls53 and others software?
Yes. Recall 18V761000, reported on October 29, 2018, covers about 119 vehicles.
What is the fix for recall 18V761000?
MBUSA will notify owners, and dealers will update the CPC control unit software, free of charge. The recall began April 12, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2019030012.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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