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2019 Crossroads Cruiser recall: water heater

Keystone Rv Company reported this safety recall on October 31, 2018. It covers about 7 vehicles.

vehicles affected
7
reported
Oct 31, 2018
owners notified
Oct 31, 2018

Equipment: recreational vehicle/trailer: lpg systems: water heater

What is wrong
Keystone RV Company (Keystone) is recalling certain 2019 Crossroads Cruiser recreational trailers with the water heater installed under the slide out. The exhaust location for the water heater may result in carbon monoxide or propane gas entering the living quarters.
Risk
If carbon monoxide or propane gas enters the living quarters, it can increase the risk of injury.
Remedy
The affected vehicles are still in dealer inventory and Keystone will relocate the water heater, free of charge. Owner letters will not be sent. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 18-335.

Recall number 18V767000

Affected vehicles

Questions about recall 18V767000

Is there a recall on the 2019 Crossroads Cruiser water heater?

Yes. Recall 18V767000, reported on October 31, 2018, covers about 7 vehicles.

What is the fix for recall 18V767000?

The affected vehicles are still in dealer inventory and Keystone will relocate the water heater, free of charge. Owner letters will not be sent. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 18-335.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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