2017-2019 Volvo S90, Volvo V60 and others recall: software

Volvo Car USA LLC reported this safety recall on November 13, 2018. It covers about 17,548 vehicles.

vehicles affected: 17,548
reported: Nov 13, 2018
owners notified: Dec 26, 2018
related complaints: 85

Electrical system: software

What is wrong: Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Risk: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Remedy: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1‑800‑458‑1552. Volvo's number for this recall is R39917.

Recall number 18V800000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 85 complaints about electrical problems.

2017 Volvo S90 2018 Volvo S90 2019 Volvo S90 2017 Volvo V60 2018 Volvo V60 2019 Volvo V60 2017 Volvo V60CC 2018 Volvo V60CC 2019 Volvo V60CC 2017 Volvo V90 2018 Volvo V90 2019 Volvo V90

Questions about recall 18V800000

Is there a recall on the 2017-2019 Volvo S90, Volvo V60 and others software?

Yes. Recall 18V800000, reported on November 13, 2018, covers about 17,548 vehicles.

What is the fix for recall 18V800000?

Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1‑800‑458‑1552. Volvo's number for this recall is R39917.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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