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2013-2018 Nova Bus LFS Artic recall: software

Nova Bus reported this safety recall on November 26, 2018. It covers about 337 vehicles.

vehicles affected
337
reported
Nov 26, 2018
owners notified
Dec 6, 2018

Electrical system: software

What is wrong
Nova Bus (Nova) is recalling certain 2013-2018 Nova LFS Artic transit buses. A fault code in the engine may cause the vehicle to operate at zero velocity and lack of dampening reducing vehicle stability.
Risk
If there is a loss of vehicle stability, it can increase the risk of a crash.
Remedy
Nova will notify owners, and dealers will update the Hubner ACU software, free of charge. The recall began December 6, 2018. Owners may contact Nova customer service at 1‑800‑350‑6682. Nova's number for this recall is CR4422.

Recall number 18V829000

Affected vehicles

Questions about recall 18V829000

Is there a recall on the 2013-2018 Nova Bus LFS Artic software?

Yes. Recall 18V829000, reported on November 26, 2018, covers about 337 vehicles.

What is the fix for recall 18V829000?

Nova will notify owners, and dealers will update the Hubner ACU software, free of charge. The recall began December 6, 2018. Owners may contact Nova customer service at 1‑800‑350‑6682. Nova's number for this recall is CR4422.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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