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2015-2019 Mercedes-Benz AMG C63, Mercedes-Benz AMG C63S and others recall: rack

Mercedes-Benz USA, LLC. reported this safety recall on November 29, 2018. It covers about 6,373 vehicles.

vehicles affected
6,373
reported
Nov 29, 2018
owners notified
Aug 23, 2019
related complaints
79

Steering: rack and pinion: rack

What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
Risk
A car that cannot be properly steered has an increased risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2019080012.

Recall number 18V850000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 79 complaints about steering problems.

2017 Mercedes-Benz AMG C632018 Mercedes-Benz AMG C632019 Mercedes-Benz AMG C632015 Mercedes-Benz AMG C63S2018 Mercedes-Benz AMG C63S2016 Mercedes-Benz C3002017 Mercedes-Benz C3002018 Mercedes-Benz C3002019 Mercedes-Benz C3002018 Mercedes-Benz C350E2019 Mercedes-Benz C350E2019 Mercedes-Benz CLS 450

Questions about recall 18V850000

Is there a recall on the 2015-2019 Mercedes-Benz AMG C63, Mercedes-Benz AMG C63S and others rack?

Yes. Recall 18V850000, reported on November 29, 2018, covers about 6,373 vehicles.

What is the fix for recall 18V850000?

MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2019080012.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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