2018 Mercedes-Benz C300 and Mercedes-Benz E400 recall: steering
Mercedes-Benz USA, LLC. reported this safety recall on December 7, 2018. It covers about 2 vehicles.
- vehicles affected
- 2
- reported
- Dec 7, 2018
- owners notified
- Jan 18, 2019
- related complaints
- 15
Steering
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling one 2018 Mercedes-Benz E400 Coupe and one C300 4Matic Coupe. The steering coupling may not have been correctly locked during manufacturing.
- Risk
- If the steering connection was not properly locked, the mechanical connection between the steering wheel and steering rack may come loose, reducing steering ability and increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will inspect the steering coupling and lock it correctly if necessary, free of charge. The recall began January 18, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2018120010.
Recall number 18V872000
Affected vehicles
- Mercedes-Benz C300 2018 2018
- Mercedes-Benz E400 2018 2018
Owner complaints about the same problem
Owners of these vehicles have filed 15 complaints about steering problems.
Questions about recall 18V872000
Is there a recall on the 2018 Mercedes-Benz C300 and Mercedes-Benz E400 steering?
Yes. Recall 18V872000, reported on December 7, 2018, covers about 2 vehicles.
What is the fix for recall 18V872000?
MBUSA will notify owners, and dealers will inspect the steering coupling and lock it correctly if necessary, free of charge. The recall began January 18, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2018120010.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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