2017-2019 Thomas Built Buses Saf-T-Liner C2 recall: roof and pillars

Daimler Trucks North America LLC reported this safety recall on December 10, 2018. It covers about 6,031 vehicles.

vehicles affected: 6,031
reported: Dec 10, 2018
owners notified: Mar 25, 2020
related complaints: 1

Structure: body: roof and pillars

What is wrong: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Thomas Built Buses Saf-T-Liner C2 school buses. The roof adhesive that supports the roof header may not have been properly applied.
Risk: Improperly applied adhesive may affect the roof header joint strength, which, in the event of a rollover crash, can increase the risk of injury.
Remedy: DTNA will notify owners, and dealers will inspect the placement of the roof header adhesive, and install mechanical fasteners, as necessary, free of charge. DTNA issued owners an interim notification on February 1, 2019. The recall began March 25, 2020. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-801.

Recall number 18V877000

Affected vehicles

Thomas Built Buses Saf-T-Liner C2 2017-2019 2017 2018 2019

Owner complaints about the same problem

Owners of these vehicles have filed 1 complaints about body problems.

2017 Thomas Built Buses Saf-T-Liner C2 2018 Thomas Built Buses Saf-T-Liner C2 2019 Thomas Built Buses Saf-T-Liner C2

Questions about recall 18V877000

Is there a recall on the 2017-2019 Thomas Built Buses Saf-T-Liner C2 roof and pillars?

Yes. Recall 18V877000, reported on December 10, 2018, covers about 6,031 vehicles.

What is the fix for recall 18V877000?

DTNA will notify owners, and dealers will inspect the placement of the roof header adhesive, and install mechanical fasteners, as necessary, free of charge. DTNA issued owners an interim notification on February 1, 2019. The recall began March 25, 2020. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-801.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

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