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2019 Mercedes-Benz AMG C43 and Mercedes-Benz C300 recall: software

Mercedes-Benz USA, LLC. reported this safety recall on December 19, 2018. It covers about 675 vehicles.

vehicles affected
675
reported
Dec 19, 2018
owners notified
Jan 29, 2019
related complaints
14

Electrical system: software

What is wrong
Mercedes-Benz USA,LLC (Mercedes) is recalling certain 2019 C43 AMG, C43 AMG Cabrio, C43 AMG 4MATIC Coupe, C300 4MATIC, C300 4MATIC Coupe, C300 Coupe, C300 Cabrio, C300 4MATIC Cabrio, and C300 vehicles. After parking and exiting the vehicle, the Electronic Stability Program (ESP) software may prevent the electronic parking brake from being disengaged when returning to the vehicle, unless the ESP system is deactivated.
Risk
Driving the vehicle with the ESP system deactivated could increase the risk of a crash.
Remedy
Mercedes has notified owners, and dealers will update the ESP system software, free of charge. The recall began January 29, 2019. Owners may contact Mercedes customer service at 1‑800‑367‑6372. Mercedes' number for this recall is 2018120025.

Recall number 18V909000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 14 complaints about electrical problems.

2019 Mercedes-Benz C300

Questions about recall 18V909000

Is there a recall on the 2019 Mercedes-Benz AMG C43 and Mercedes-Benz C300 software?

Yes. Recall 18V909000, reported on December 19, 2018, covers about 675 vehicles.

What is the fix for recall 18V909000?

Mercedes has notified owners, and dealers will update the ESP system software, free of charge. The recall began January 29, 2019. Owners may contact Mercedes customer service at 1‑800‑367‑6372. Mercedes' number for this recall is 2018120025.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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