Check a VIN

2019 Chevrolet Low Cab Forward 4500, Chevrolet Low Cab Forward 5500 and others recall: instrument cluster/panel

Isuzu Technical Center Of America, Inc. reported this safety recall on February 8, 2019. It covers about 264 vehicles.

vehicles affected
264
reported
Feb 8, 2019
owners notified
Mar 13, 2019

Electrical system: instrument cluster/panel

What is wrong
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 Isuzu NPR-HD, NPR-XD, NQR, NRR, Chevrolet 4500HD, 4500XD, 5500HD, and 5500XD. The odometer accurately measures the distance traveled in miles, but erroneously indicates that they are kilometers in the LCD display instead of miles.
Risk
An incorrect odometer reading could lead to an unintended delay in critical safety related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.
Remedy
Isuzu will notify customers and dealers to inspect the odometer LCD on their vehicle. If the distance traveled is listed as 'mi' (miles), the customer or dealer will be requested to inform Isuzu and the recall for that vehicle will be deemed complete. If the distance is listed as 'km' (kilometers), the customer will be requested to take the vehicle to the dealer, and the dealer will replace the meter cluster with one that indicates 'mi' (miles). The new odometer will be reprogrammed to reflect the number of miles traveled that was indicated on the original odometer. The recall began March 13, 2019. Isuzu owners may contact Isuzu customer service at 1‑866‑441‑9638, GM owners may contact GM customer service at 1‑800‑862‑4389.

Recall number 19V064000

Affected vehicles

Questions about recall 19V064000

Is there a recall on the 2019 Chevrolet Low Cab Forward 4500, Chevrolet Low Cab Forward 5500 and others instrument cluster/panel?

Yes. Recall 19V064000, reported on February 8, 2019, covers about 264 vehicles.

What is the fix for recall 19V064000?

Isuzu will notify customers and dealers to inspect the odometer LCD on their vehicle. If the distance traveled is listed as 'mi' (miles), the customer or dealer will be requested to inform Isuzu and the recall for that vehicle will be deemed complete. If the distance is listed as 'km' (kilometers), the customer will be requested to take the vehicle to the dealer, and the dealer will replace the meter cluster with one that indicates 'mi' (miles). The new odometer will be reprogrammed to reflect the number of miles traveled that was indicated on the original odometer. The recall began March 13, 2019. Isuzu owners may contact Isuzu customer service at 1‑866‑441‑9638, GM owners may contact GM customer service at 1‑800‑862‑4389.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

See the problems and recalls for an exact car

Buying a used Chevrolet Low Cab Forward 4500?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history