2018-2019 New Flyer XD40, New Flyer XDE60 and others recall: sun/moon roof assembly

New Flyer Of America Inc. reported this safety recall on February 15, 2019. It covers about 172 vehicles.

vehicles affected: 172
reported: Feb 15, 2019
owners notified: Mar 6, 2019

Visibility: sun/moon roof assembly

What is wrong: New Flyer Industries Ltd. (New Flyer) is recalling certain 2018 XDE60 and XD40, 2018-2019 XN40, and 2019 XE60 heavy duty urban transit buses. The affected vehicles are equipped with an AS-3 tempered glass panel in the rooftop emergency escape hatch that may shatter in extreme cold temperatures.
Risk: If the roof hatch glass shatters, glass particles could fall down onto passengers, increasing the risk of injury.
Remedy: New Flyer has notified owners, and dealers will replace the tempered glass panel, free of charge. The recall began on March 6, 2019. Owners may contact New Flyer customer service at 1‑204‑224‑6706. New Flyer's number for this recall is R19-002.

Recall number 19V100000

Affected vehicles

Questions about recall 19V100000

Is there a recall on the 2018-2019 New Flyer XD40, New Flyer XDE60 and others sun/moon roof assembly?

Yes. Recall 19V100000, reported on February 15, 2019, covers about 172 vehicles.

What is the fix for recall 19V100000?

New Flyer has notified owners, and dealers will replace the tempered glass panel, free of charge. The recall began on March 6, 2019. Owners may contact New Flyer customer service at 1‑204‑224‑6706. New Flyer's number for this recall is R19-002.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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