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2008-2014 Ford E-250 recall: equipment adaptive/mobility

New England Wheels reported this safety recall on February 26, 2019. It covers about 3 vehicles.

vehicles affected
3
reported
Feb 26, 2019
owners notified
Mar 18, 2019

Equipment adaptive/mobility

What is wrong
New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
Risk
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.
Remedy
New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1‑800‑322‑2884 or New England customer service at 1‑978‑663‑9724.

Recall number 19V125000

Affected vehicles

Questions about recall 19V125000

Is there a recall on the 2008-2014 Ford E-250 equipment adaptive/mobility?

Yes. Recall 19V125000, reported on February 26, 2019, covers about 3 vehicles.

What is the fix for recall 19V125000?

New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1‑800‑322‑2884 or New England customer service at 1‑978‑663‑9724.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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