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2017-2018 Mercedes-Benz AMG C43, Mercedes-Benz AMG C63 and others recall: seats

Mercedes-Benz USA, LLC. reported this safety recall on February 26, 2019. It covers about 22,637 vehicles.

vehicles affected
22,637
reported
Feb 26, 2019
owners notified
Jul 12, 2019
related complaints
3

Seats

What is wrong
Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2017-2018 Mercedes-Benz C300 Cabriolet, C300 Coupe, AMG C43 Coupe, C300 4MATIC Cabriolet, C300 4MATIC Coupe, AMG C43 Cabriolet, AMG C63 Cabriolet, AMG C63 Coupe, AMG C63 S Cabriolet and AMG C63 S Coupe vehicles and 2018 Mercedes-Benz E400 Coupe, E400 Cabriolet, E400 4MATIC Cabriolet and E400 4MATIC Coupe vehicles. The seatbacks of the front seats may not properly lock on the right side of the seat.
Risk
If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.
Remedy
Mercedes will notify owners, and dealers will inspect the locking of the seatback on the affected vehicles and replace the seatback lock, as necessary, free of charge. An interim owner letter was mailed on April 12, 2019 to notify owners. Owners will receive a second notification when the remedy is available. Owners may contact Mercedes-Benz customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2019040007.

Recall number 19V130000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 3 complaints about seats problems.

2017 Mercedes-Benz AMG C432018 Mercedes-Benz AMG C432017 Mercedes-Benz AMG C632018 Mercedes-Benz AMG C632017 Mercedes-Benz C3002018 Mercedes-Benz C3002018 Mercedes-Benz E400

Questions about recall 19V130000

Is there a recall on the 2017-2018 Mercedes-Benz AMG C43, Mercedes-Benz AMG C63 and others seats?

Yes. Recall 19V130000, reported on February 26, 2019, covers about 22,637 vehicles.

What is the fix for recall 19V130000?

Mercedes will notify owners, and dealers will inspect the locking of the seatback on the affected vehicles and replace the seatback lock, as necessary, free of charge. An interim owner letter was mailed on April 12, 2019 to notify owners. Owners will receive a second notification when the remedy is available. Owners may contact Mercedes-Benz customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2019040007.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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