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2020 Freightliner Cascadia recall: instrument cluster/panel

Daimler Trucks North America LLC reported this safety recall on February 27, 2019. It covers about 43 vehicles.

vehicles affected
43
reported
Feb 27, 2019
owners notified
Aug 7, 2019
related complaints
5

Electrical system: instrument cluster/panel

What is wrong
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020 Freightliner Cascadia vehicles equipped with an ICU3S Instrument Cluster and a DT12 automated manual transmission. When the transmission is shifted out of the Neutral (N) position, the instrument cluster will continue to display the "N" position.
Risk
The incorrect gear selection display may cause the operator to falsely assume that the truck is in neutral, possibly resulting in the truck moving unexpectedly, increasing the risk of a crash.
Remedy
Daimler Trucks North America (DTNA) will notify owners, and dealers will reprogram the powertrain controller so that the correct gear selection displays in the instrument cluster, free of charge. The recall began August 7,2019. Owners can contact DTNA's customer service at 1‑800‑745‑8000. DTNA's number for this recall is FL-808.

Recall number 19V137000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 5 complaints about electrical problems.

2020 Freightliner Cascadia

Questions about recall 19V137000

Is there a recall on the 2020 Freightliner Cascadia instrument cluster/panel?

Yes. Recall 19V137000, reported on February 27, 2019, covers about 43 vehicles.

What is the fix for recall 19V137000?

Daimler Trucks North America (DTNA) will notify owners, and dealers will reprogram the powertrain controller so that the correct gear selection displays in the instrument cluster, free of charge. The recall began August 7,2019. Owners can contact DTNA's customer service at 1‑800‑745‑8000. DTNA's number for this recall is FL-808.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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