2018-2019 Mci D4505, Mci J3500 and others recall: sun/moon roof assembly

Motor Coach Industries reported this safety recall on May 3, 2019. It covers about 75 vehicles.

vehicles affected: 75
reported: May 3, 2019
owners notified: Jun 20, 2019

Visibility: sun/moon roof assembly

What is wrong: Motor Coach Industries (MCI) is recalling certain 2019 J3500 and D4505 buses, and 2018-2019 J4500 buses equipped with Transpec T287x Series glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
Risk: If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
Remedy: MCI will notify owners, instructing them to contact the hatch manufacturer for a replacement roof hatch, free of charge. The recall began June 20, 2019. Owners may contact MCI customer service at 1‑800‑241‑2947. MCI's number for this recall is SB 471.

Recall number 19V344000

Affected vehicles

Questions about recall 19V344000

Is there a recall on the 2018-2019 Mci D4505, Mci J3500 and others sun/moon roof assembly?

Yes. Recall 19V344000, reported on May 3, 2019, covers about 75 vehicles.

What is the fix for recall 19V344000?

MCI will notify owners, instructing them to contact the hatch manufacturer for a replacement roof hatch, free of charge. The recall began June 20, 2019. Owners may contact MCI customer service at 1‑800‑241‑2947. MCI's number for this recall is SB 471.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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