2019 Audi E-Tron recall: traction battery
Volkswagen Group Of America, Inc. reported this safety recall on June 10, 2019. It covers about 1,646 vehicles.
- vehicles affected
- 1,646
- reported
- Jun 10, 2019
- owners notified
- Sep 6, 2019
- related complaints
- 34
Electrical system: propulsion system: traction battery
- What is wrong
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.
- Risk
- Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1‑800‑411‑9988 to have the vehicle towed.
- Remedy
- Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1‑800‑253‑2834. Audi's number for this recall is 93E8.
Recall number 19V434000
Affected vehicles
- Audi E-Tron 2019 2019
Owner complaints about the same problem
Owners of these vehicles have filed 34 complaints about electrical problems.
Questions about recall 19V434000
Is there a recall on the 2019 Audi E-Tron traction battery?
Yes. Recall 19V434000, reported on June 10, 2019, covers about 1,646 vehicles.
What is the fix for recall 19V434000?
Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1‑800‑253‑2834. Audi's number for this recall is 93E8.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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