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2020 Crossroads Cruiser recall: furnace

Keystone Rv Company reported this safety recall on June 11, 2019. It covers about 54 vehicles.

vehicles affected
54
reported
Jun 11, 2019
owners notified
Jul 12, 2019

Equipment: recreational vehicle/trailer: lpg systems: furnace

What is wrong
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cruiser fifth wheel recreational trailers, models 27MK, 29SI, 28RD, 24RL and 29RK. The furnace exhaust vent may be missing.
Risk
If the furnace is used without an exhaust vent installed, carbon monoxide poisoning may result, increases the risk of injury.
Remedy
Keystone will notify owners, and dealers will install a furnace exhaust vent if it is missing, free of charge. The recall is expected to begin July 10, 2019. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 19-355.

Recall number 19V440000

Affected vehicles

Questions about recall 19V440000

Is there a recall on the 2020 Crossroads Cruiser furnace?

Yes. Recall 19V440000, reported on June 11, 2019, covers about 54 vehicles.

What is the fix for recall 19V440000?

Keystone will notify owners, and dealers will install a furnace exhaust vent if it is missing, free of charge. The recall is expected to begin July 10, 2019. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 19-355.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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